Energy Assistance
The Low Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income households with winter heating. Services under this program are provided in Daviess, Greene, Knox and Sullivan Counties.
Downloadable Forms
2024 Season Timeline
Applications will be available October 1, 2023 to the public. The ’23-’24 season officially begins Nov. 1, 2023 and ends May 20, 2024. While our offices are closed to the public, you may contact us by phone, e-mail, or fax. See the Client Services page for other services and resources.
If you are awaiting a check or direct deposit from IHCDA, they have 120 days from the application approval date or Nov.1, 2023, whichever is latest, to send the check or direct deposit. Neither will be received any earlier than March 1, 2023.
For general program and application questions, please refer to the application packet or call 812-882-7927, ext.2.
To apply online, go to the EAP Connect Portal and register. You are required to upload documents to complete an online application. Please watch the following videos for instructions.
Phone Assistance
M - TH 8 AM - 4:30 PM
Closed Daily 12 PM - 1 PM for Lunch
Applications and Drop Boxes are available at the following locations:
Knox County
525 N 4th St
Vincennes, IN 47591
Daviess County
2103 Cosby Road
Washington, IN 47501
Greene County:
53 SE 1st Street
Linton, IN 47441
Sullivan County
1120 Section St
Sullivan, IN 47882
INCOME ASSISTANCE
For assistance in retrieving income from the following employers, please follow the links below:
DoorDash - How can I receive my weekly pay statements? (doordash.com)
Walmart/Spark - Viewing your earnings - HelpDocs
Amazon Flex - How to get pay stubs from Amazon Flex - The Future Warehouse
How does this program help?
Benefits to household and community:
Reduces the risks associated with the use of unsafe heating methods and exposure to extreme temperatures.
Provides eligible households with a one-time payment to the energy provider(s).
Provides energy savings education to help reduce energy burden.
Reduces cases of homelessness and lowers the demand for public assistance.
Contributes to job creation by supporting local service providers.
Provides referral information to clients seeking other assistance in our communities.
Who Qualifies for LIHEAP?
45% to 60% of SMI
One Month | Three Months | Household Size
$2,479 / $7,438 / 1
$3,242 / $9,727/ 2
$4,005 / $12,016/ 3
$4,768 / $14,305 / 4
$5,531 / $16,594 / 5
$6,294 / $18,883 / 6
$6,437 / $19,312 / 7
$6,580 / $19,741 / 8
How are Benefits Determined?
The amount of assistance a household receives is based on a point system. Points are earned based on the number of members, total income, dwelling type, heat source, and at-risk factors (elderly, disabled and age of children). Households can earn up to 25 points, with each point equating to $25 toward their primary heat source. Households also receive a one-time benefit of $150 to their electric account.
What is the Energy Assistance Application Process?
Applications are available any of the 4 locations listed on this page, may be printed from this page, and are available at most libraries. You can also apply on-line via the EAP Connect Portal. Applications can be mailed to you upon request.
Applications may be submitted by using any of the drop boxes at our 4 locations, may be submitted from most local libraries, or may be faxed or e-mailed to the addresses listed on this page.
Households in danger of immediate disconnection, whose utility has already been shut off, or are below 25% in fuel must submit a complete application to our office as soon as possible. We have 10 days to process complete applications in crisis.
Applications are processed in the order received. If your application is incomplete, a letter will be mailed to you upon receipt outlining what is necessary for submission. It may take up to 55 days to process an application.
It may take up to 55 days to process an application.
Energy Education
We provide energy education to applicants detailing ways to reduce energy consumption in their homes and decrease their energy costs. When funding is available, energy kits are provided free of charge to eligible household.
How can I Help?
Contributions are greatly appreciated.
Appeal Rights Appeals Process:
If you do not agree with the benefit determination, you may submit a written appeal to our agency to formally request a review of your application file. All appeals must be submitted in writing and are due within thirty (30) days of this notification letter. Please submit your appeal request to the following address:
Pace Community Action Agency, Inc.
525 North 4th Street
Vincennes, IN 47591
Attn: EAP Appeals
Our agency’s official response to all appeals will be issued in writing within fourteen (14) days of receipt. If your appeal is not resolved to your satisfaction, you will then have the opportunity to appeal to the State of Indiana.
Cut Heating Costs
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Energy Education
Energy Assistance
Frequently Asked Questions
Child Support Referral
CenterPoint is offering crisis/hardship assistance through the Fall Turn On program to income eligible customers ( 0-70% state median income, who heat with natural gas and currently have inactive gas service). The program began October 3, and will be available until funds are depleted.
Customers should call CenterPoint Customer Service at 1-800-227-1376 to apply. Please open this link for additional eligibility requirements.