Pace Community Action Agency, Inc.

Energy Assistance


Application Blitz

Our Energy Department is hosting an Energy Assistance Application Blitz near you! Bring your application and accompanying documents to receive assistance filling out the application, making copies, and/or turning in your completed application. Click the link above (Application Blitz) to find the location and time near you.

2019-2020 Timeline:

Applications will be available mid-September in all 4 county locations, in an on-line printable version, may be mailed upon request, and NEW this season is a fallible on-line application.

If you received assistance last season you will receive an application in the mail.

For general program and application questions, please call 812-882-7927, ext.2.

Office Locations:

Our Knox County Office is open M - TH from 8 - 4, closed 12 -1 for lunch. The lobby is open until 4:30.

Beginning the week of Nov. 4, 2019, the following locations will be open to accept applications and for crisis appointments. Walk-in clients may request copies of documents only.

Daviess County: 2103 Cosby Road
Washington, IN 47501
Open Wednesdays beginning in November
(812) 254-5611

Greene County: 11 NW 7th Street
Linton, IN 47441
Open Tuesdays and Thursdays beginning in November
(812) 699-4429

Sullivan County: For immediate assistance contact our Knox County office at (812) 882-7927, ext. 2

EAP Statistics

Energy Assistance

The Low Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income households with winter heating and summer cooling costs. Services under this program are provided in Daviess, Greene, Knox and Sullivan Counties.
Applications for the heating portion of the program will be available from November through mid-May. The cooling portion of the program will run from June through mid-August.

How does this program help?

Benefits to household:

  • Reduces the risk of fire hazards and poisoning from unsafe methods of keeping homes warm.

  • Decreases the risks of life-threatening illness or death for high-risk members of the household caused by extreme temperatures.

  • LIHEAP provides eligible households with a one-time payment to the energy provider.

Geographic location Benefits to Community:

  • Reduces cases of homelessness and lowers the demand for public assistance.

  • Utilization of service providers within our communities to create jobs and support local business owners.

Who qualifies for LIHEAP?

Utility assistance is available to households at or below 60% of the State Median Guidelines. Services are provided without regard to race, color, religion, sex, disability, national origin, ancestry, or status as a veteran.


The amount of assistance a household receives is based on a point system.  Households can earn up to 25 points, with each point equating to $25 toward their primary heat source.  Households also receive a one-time benefit of $125 to their electric account.    Points are earned based on the following factors:

  • Household size

  • Income

  • Dwelling Type

  • Heating fuel type

  • At-risk persons (elderly, disabled, and children under 6 years)

How do I Apply for LIHEAP?

The best way to know if you qualify is to apply.  Households that are in a disconnect status or whose utility has already been shut off must contact our office for an appointment.  Appointments must be scheduled in advance as we are unable to accommodate walk-ins.  All other households can submit their application, which will processed in the order received.  Please note that during the months of November through January, it may take up to 55 days to process an application due to the high volume of applications received during this time.

Items you will need to submit at the time of application include:

  1. Completed application listing all household members residing in your home.

  2. Social Security Cards for all household members.

  3. Photo ID for the individual signing the application

  4. Proof of household income, including but not limited to:

    • Employment wages - most recent paystub

    • Social Security or SSI documentation - please include any amounts received for children within the home as well.

    • Pension

    • Self-Employment

    • Alimony

    • Cash from odd jobs

    • VA benefit

    • Interest

  5. Renters - landlords must complete our Landlord Affidavit Form only if one or more of your utilities are included in rent.

  6. Most recent electric bill

  7. Most recent heating bill

How Do I qualify for re-certification?

Households with fixed income may re-certify for EAP without providing documentation that is usually necessary for the application. To qualify for recertification, you must be able to answer yes to all three of these questions:

  1. Did you send in a full EAP application (all documents) and receive an EAP benefit within the past two years?
    For example, you would be eligible for re-certification for the 2019-2020 program year if you sent in a full application and received a benefit for the 2017-2018 program year or 2018-2019 program year.

  2. Are the members in your household the same?
    You would be eligible for re-certification if the members of your household are the same as the last time you sent in an application and were approved for EAP.

  3. Is your only source of income Social Security, Veteran’s Benefits, Supplemental Security Income (SSI) or Retirement Pension/Annuity?
    If you are on a fixed income and have only Social Security, Veterans Benefits, SSI or retirement income, and you have had only small or cost-of-living changes in your income since the last time you sent in an application and were approved for EAP, then you will qualify for re-certification. No one in your household may be working. If there is a household member who has income from a job, self-employment, some other income source, or zero income, you will need to send in a complete application with all supporting documents.

If you can answer yes to all three (3) questions, you qualify for re-certification for up to two (2) years. You must resubmit all your documents every third year. To re-certify:

  1. Complete the EAP application, sign the application and return it to us. Be sure the application is signed and dated.

  2. Include current utility bills. This is to ensure that your benefit will be applied to the correct account.

As usual, you will receive confirmation of your approval or denial through the mail for this process.

Energy Education

We provide energy education to applicants detailing ways to reduce energy consumption in their homes and decrease their energy costs.  When funding is available, energy kits are provided free of charge to eligible household.  

Link to EE Handout

How can I help?

Contributions are greatly appreciated. Donations can be monetary as well as new fans and/or air conditioners. Please contact Hayley Mincey, Energy Assistance Coordinator at 812-882-7927 ext. 2 if you are interested in donating fans or air conditioners.